Welcome to WillowReach. These Terms and Conditions ("Terms") govern your use of the WillowReach website (willowreach.xyz) (the "Website") and the styling services we provide (collectively, the "Services").
By accessing our Website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
By accessing our Website or using our Services, you confirm that:
If you do not agree to these Terms, you must not access our Website or use our Services.
Unless otherwise stated, WillowReach and/or its licensors own the intellectual property rights in the Website and material on the Website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the Website for your own personal use, subject to the restrictions set out below and elsewhere in these Terms.
You must not:
WillowReach provides professional styling services including personal styling, wardrobe overhaul, event styling, personal shopping, and style workshops. The specific details of each service are described on our Website and will be confirmed at the time of booking.
By booking our Services, you agree to:
We will make every effort to provide the Services with reasonable care and skill. However, we cannot guarantee specific results or outcomes from our styling advice, as these may depend on various factors including but not limited to your preferences, budget, and personal implementation of our recommendations.
The prices for our Services are as listed on our Website or as quoted to you at the time of booking. All prices are in British Pounds (GBP) and include applicable taxes unless otherwise stated.
Payment terms are as follows:
We accept payment by credit card, debit card, bank transfer, and other methods as specified at the time of booking. All payment information is processed securely through our payment processors.
Our cancellation and rescheduling policy is as follows:
We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, stylist illness, or other factors beyond our control. In such cases, we will offer rescheduling options or a full refund.
All content on our Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of WillowReach or its content suppliers and is protected by United Kingdom and international copyright laws.
Any styling materials, lookbooks, style guides, or other documents provided to you as part of our Services are for your personal use only. You may not reproduce, distribute, or use these materials for commercial purposes without our express written permission.
If you provide us with feedback, testimonials, photos, or other content related to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for promotional and marketing purposes. We will always seek your permission before using any identifiable images of you.
To the fullest extent permitted by applicable law, WillowReach shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Our total liability to you for all claims arising from or related to the Website or Services shall not exceed the amount paid by you to WillowReach for the Services giving rise to the claim.
You agree to defend, indemnify, and hold harmless WillowReach, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website or Services, or your violation of these Terms.
We may terminate or suspend your access to our Website or Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Website or Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Website and Services.
These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Any disputes arising out of or relating to these Terms or the Website or Services shall first be attempted to be resolved through good faith negotiations. If such negotiations fail, both parties agree to resolve the dispute through mediation or arbitration before resorting to litigation.
These Terms constitute the entire agreement between you and WillowReach regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.
If you have any questions about these Terms, please contact us at:
WillowReach
1 Lewis Bridge East Isabelle
KA13 7NR
United Kingdom
Email: [email protected]
Phone: +440601905528